Lenore
Dec 7, 2016
2nd time - great
The first hammock that arrived had a broken wooden rod. I sent 2 photos and the people at Novica acouldn't have been nicer. They immediately contacted me - sent a replacement, made arrangements to ship a new one and it arrived today. It was much better packed and the wood dowel is intact.Also pick up of the broken one was prompt and easy Now I can't wait for spring to unwrap, which I am not doing till then so I hope it is okay as well. As for Novicea their service couldn't be better - prompt and efficient. Just hope there are no problems with the hammock when I finally unwrap. Service gets 5 stars easily
ANNE
Jun 14, 2021
Beautiful, unique, cosy
We love our new hammock, which arrived last week, just in time for the warm weather of summer. Already, my daughter, husband, and I are each vying for our time in it. If you put the crocheted parts over the opening, you are in a little nest, perfect for having a little nap. The only thing I would change about it would be that it didn't stretch as much, because now my butt is quite close to the ground, and this despite having a 15' hammock stand. Then again, I have added the covid 15 lbs to my weight, so maybe this will not be the case if I'm lighter, haha. I imagine it has stretched a bit because it's cotton, too, and that this is normal. Overall, I'd buy this hammock again...it's so unique, and we've had only raves because of it. It looks pretty in our backyard, and we look forward to having many years of chill time in it! :)
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